Monserrath Moran

Monserrath Moran is an accomplished professional with over a decade of experience spanning data science, finance, and SaaS organizations. She has excelled in optimizing processes, and driving actionable insights across Marketing, Sales, and Customer Success teams. 

With a strong foundation as an engineer specializing in finance and an MBA, Monserrath leverages her analytical expertise and strategic mindset to scale businesses by improving customer journeys, standardizing processes, and increasing revenue efficiency. 

Notable achievements include reducing churn rates to 5% through funnel optimization, increasing Net Promoter Score (NPS) by 10 points through data-driven initiatives, and establishing Inbound as the primary acquisition channel for new customers by implementing automated, traceable marketing processes.